Guest Ambassador

Livenation

Raleigh, NC, United States
Guest service and communication
Proactive guest assistance
Venue policy communication
The Guest Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue

Job Summary

  • The Guest Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
  • This role includes duties such as greeting guests, assisting with seating and lost items, directing restroom and concession lines, and supporting venue sustainability efforts.
  • Live Nation promotes an inclusive work environment and supports equal employment opportunities for all applicants, including accommodations for disabilities and religious practices.

Matching Summary

The Guest Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.

Skills & Requirements

Must-have

  • Guest service and communication
  • Proactive guest assistance
  • Venue policy communication
  • Crowd management and line direction
  • Physical stamina and lifting ability

Nice-to-have

  • Creative problem solving
  • Teamwork and collaboration
  • Sustainability program participation
  • Complaint resolution skills
  • Interpersonal communication skills

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Guest Service and communications
  • Ability to lift and carry 50 lbs+
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter