Field Service Engineer 3 - Boise, Idaho Falls, Id

GE HealthCare UK

Boise, Idaho, US
Fully remote
Advanced troubleshooting and repair
Customer issue resolution
Technical expert on at least one modality
The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities

Job Summary

  • The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities.
  • Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.
  • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.

Matching Summary

The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities.

Skills & Requirements

Must-have

  • advanced troubleshooting and repair
  • customer issue resolution
  • technical expert on at least one modality
  • maintain service logs and records
  • work after-hours and on-call

Nice-to-have

  • commercial acumen and sales lead identification
  • application training on equipment
  • boundaryless collaboration with sales

Key Requirements

  • Associate's or Bachelor's degree in Engineering or related field and 4+ years of experience
  • High School Diploma/GED and 8+ years of experience
  • Experience interfacing with internal and external customers
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
  • Legal authorization to work in the U.S.

Work Rights

Legal authorization to work in the U.S. required

Tailored Resume

Cover Letter