Customer Support Site Lead

Wise

Budapest, Hungary
1,240,000 - 1,580,000 huf grosspmnthly; not specif...
On-site
Lead through leaders
Own operational excellence
Data-driven decision making
You will be the strategic anchor for Wise's Consumer faced Customer Support teams in Hungary, bridging global mission and local execution

Job Summary

  • You will be the strategic anchor for Wise's Consumer faced Customer Support teams in Hungary, bridging global mission and local execution.
  • This high-impact leadership position involves mentoring Senior Team Leads to deliver operational excellence across Quality, Cost, and Speed.
  • Wise offers a competitive salary range, RSUs, an annual self-development budget, and a paid 6-week sabbatical after four years.

Matching Summary

You will be the strategic anchor for Wise's Consumer faced Customer Support teams in Hungary, bridging global mission and local execution.

Salary

1,240,000 - 1,580,000 HUF gross/monthly; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead through Leaders
  • Own Operational Excellence
  • Data-Driven decision making
  • Hungarian labor market understanding
  • Strategic and adaptable leadership

Nice-to-have

  • Fast-paced, no-ego environment
  • Building resilient, high-engagement culture
  • Global network of experts
  • Catalyst for Budapest Hub 2026 strategy

Key Requirements

  • 3+ years in Customer Support
  • 1 year in senior leadership position
  • Solid understanding of Hungarian labor market and regulations

Work Rights

Not specified

Tailored Resume

Cover Letter