Level Ii Representative

482

Martin County, NC, US
Base: $37,377 - $65,408; bonus/equity: not specifi...
High school diploma or ged
Four years related administrative experience
Data entry skills in acts system
The position is located within the Customer Support Call Center in Martin County, NC, focusing on child support services

Job Summary

  • The position is located within the Customer Support Call Center in Martin County, NC, focusing on child support services.
  • Primary responsibilities include providing accurate case information, updating demographic records, and explaining service timelines to callers.
  • The State of North Carolina offers comprehensive benefits including health insurance, retirement plans, and paid parental leave.

Matching Summary

The position is located within the Customer Support Call Center in Martin County, NC, focusing on child support services.

Salary

Base: $37,377 - $65,408; Bonus/Equity: Not specified; Benefits: Comprehensive health, retirement, NCFlex program, and paid leave

Skills & Requirements

Must-have

  • High school diploma or GED
  • Four years related administrative experience
  • Data entry skills in ACTS system

Nice-to-have

  • Experience working in a call center setting
  • Customer service in office or medical setting
  • Ability to handle escalated inquiries

Key Requirements

  • High school or GED diploma required
  • Four years of related administrative experience
  • Subject to criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter