Warranty Program Manager

Dematic Inc

Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
End-to-end warranty process ownership
Cross-functional collaboration with engineering
Data-driven warranty cost reduction strategies
This role leads the end-to-end warranty program including standard, extended, parts, and manufacturing warranties while driving efficiency and cost optimization

Job Summary

  • This role leads the end-to-end warranty program including standard, extended, parts, and manufacturing warranties while driving efficiency and cost optimization.
  • The position requires partnering with business leaders and cross-functional teams like Project Engineering and R&D to resolve recurring issues and improve system quality.
  • Candidates will analyze warranty data to forecast risks, present updates to senior leadership, and serve as the primary point of contact for critical warranty inquiries.

Matching Summary

This role leads the end-to-end warranty program including standard, extended, parts, and manufacturing warranties while driving efficiency and cost optimization.

Salary

Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • End-to-end warranty process ownership
  • Cross-functional collaboration with engineering
  • Data-driven warranty cost reduction strategies
  • Customer issue resolution and blocking management
  • Senior leadership performance reporting

Nice-to-have

  • Lean Six Sigma or Quality certification
  • Direct customer contact experience
  • SAP software working experience
  • Engineering background preferred
  • Fast-paced dynamic environment adaptability

Key Requirements

  • Bachelor's degree in Business, Engineering, or related field
  • 5+ years of experience in warranty management or quality
  • Experience managing customer blocking issues and internal partners

Work Rights

Not specified

Tailored Resume

Cover Letter