Associate-operations Optimization (data Management) - Mandarin Support

AIA Group

Hong Kong, HK
Shift-based, including weekends and public holidays.
Fluent in spoken english and chinese
Passing spm chinese subject required
Willing to work shifts including weekends
AIA Group is seeking an Associate for Operations Optimization specializing in data management, specifically to support Mandarin-speaking clients. The ideal candidate should have a background in health sciences or business management, with proficiency in English and Chinese, and must be willing to work in a shift-based, desk-bound environment

Job Summary

  • The role involves capturing claims data for all Life and Corporate Solution requests while ensuring strict adherence to quality benchmarks.
  • Candidates must be able to perform manual data intervention on hospital bills and validate data accuracy by liaising with relevant parties.
  • The position requires flexibility to work rotating shifts, including weekends and public holidays, following the Hong Kong working calendar.

Matching Summary

Match Score: 75

AIA Group is seeking an Associate for Operations Optimization specializing in data management, specifically to support Mandarin-speaking clients. The ideal candidate should have a background in health sciences or business management, with proficiency in English and Chinese, and must be willing to work in a shift-based, desk-bound environment.

Skills & Requirements

Must-have

  • Fluent in spoken English and Chinese
  • Passing SPM Chinese subject required
  • Willing to work shifts including weekends
  • Process data capturing for all claims requests
  • Perform hospital bills manual data remediation

Nice-to-have

  • Proficiency in Mandarin or Cantonese conversation
  • Self-motivated and customer oriented demeanor
  • Experience as Medical Claims Assessor
  • Background in Lab or Nursing fields
  • Ability to adapt to desk-bound environment

Key Requirements

  • Tertiary Diploma or Degree in Biology, Biotechnology, Medical Science, Social Science, or Business Management
  • Fresh graduate or experienced Medical Claims Assessor
  • Experience from Lab or Nursing background
  • Must pass SPM Chinese subject

Work Rights

Not specified

Tailored Resume

Cover Letter