Professional Services Manager

Axon Enterprise

Puerto Rico
**
3-5 years customer-facing experience
Hardware/software deployment in complex environments
Ip networking and linux cli proficiency
** Axon Enterprise is seeking a Professional Services Manager for their Dedrone division in Puerto Rico. The role involves leading hardware and software deployments for drone security solutions, providing training, and managing customer relationships, with significant travel required across Latin America. **

Job Summary

  • The role involves leading end-to-end deployments of Dedrone's smart airspace security solutions as the primary point of contact post-sale.
  • Candidates must be willing to travel 80% of the time across Latin America, Central/South America, and the Caribbean to support customers.
  • Axon is a large enterprise on a mission to protect life by providing comprehensive command and control solutions against drone threats.

Matching Summary

Match Score: 75

** Axon Enterprise is seeking a Professional Services Manager for their Dedrone division in Puerto Rico. The role involves leading hardware and software deployments for drone security solutions, providing training, and managing customer relationships, with significant travel required across Latin America. **

Skills & Requirements

Must-have

  • 3-5 years customer-facing experience
  • Hardware/software deployment in complex environments
  • IP networking and Linux CLI proficiency
  • Heavy travel across LATAM and Caribbean regions
  • Ability to lift 50 pounds and climb ladders

Nice-to-have

  • FAA Part 107 certification or willingness to obtain
  • Experience with public safety agencies and law enforcement
  • Passion for emerging technology and safety missions
  • Strong stakeholder management and project ownership skills

Key Requirements

  • 3–5 years experience in Professional Services or Field Engineering
  • Direct experience deploying hardware/software in operational environments
  • Understanding of drone systems, airspace management, or RF sensing
  • Deep familiarity with SNMP, DHCP, PoE, and system administration
  • Physical capability to lift 50 lbs and work in elevated environments

Work Rights

Not specified

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