$134,300.00 - $236,100.00; commission or performan...
Fully remote
Agentic ai solutions
Genesys cloud ai studio
Api integration
As an Agentic AI Architect, you will shape how leading North American enterprises design, deploy, and optimize AI powered customer experiences using Genesys Cloud
Job Summary
As an Agentic AI Architect, you will shape how leading North American enterprises design, deploy, and optimize AI powered customer experiences using Genesys Cloud.
Key Responsibilities include partnering with customer executives to align AI initiatives with measurable business KPIs and transformation roadmaps, and designing scalable reference architectures.
Genesys offers market-competitive salary, medical, dental, and vision insurance, telehealth coverage, flexible work schedules, development opportunities, and open time off.
Matching Summary
As an Agentic AI Architect, you will shape how leading North American enterprises design, deploy, and optimize AI powered customer experiences using Genesys Cloud.
Salary
$134,300.00 - $236,100.00; Commission or performance-based bonus opportunities; Medical, Dental, and Vision Insurance, Telehealth coverage, Flexible work schedules, Development and career growth opportunities, Open Time Off, 401(k) matching, Adoption Assistance, Fertility treatments
Skills & Requirements
Must-have
Agentic AI Solutions
Genesys Cloud AI Studio
API integration
Cloud native technologies
Enterprise AI maturity
Nice-to-have
Empathy and collaboration
Influence AI adoption
Responsible AI practices
Data driven insights
Key Requirements
8+ years of experience in CX, CRM, or AI orchestration
Experience with APIs, REST services, event driven architectures
Hands-on experience with Genesys Cloud and cloud platforms
Degree in Computer Science, Information Technology, Business, Data Science, or equivalent experience