People Service Center Associate

Wiley

Pune, Maharashtra, India
On-site
Hr systems (workday)
Data management
People processes
Wiley is seeking a People Service Center Associate in Pune, Maharashtra, to support its People Organization function. The role involves managing HR systems, data, and processes while providing first and second-tier HR support, with an emphasis on accuracy and efficiency

Job Summary

  • The PSC supports colleagues across a variety of People Org-related services, including responding to customers’ questions and needs, advising on People Organization policies and practices, and executing transactions which support colleagues' needs.
  • Provide 1st and 2nd Tier HR support to colleagues, stakeholders, and leaders for the APAC region by operating within a structured SLA driven process.
  • Contribute to automation and process improvement initiatives, supporting efforts to enhance operational efficiency and streamline People Org workflows.

Matching Summary

Match Score: 85

Wiley is seeking a People Service Center Associate in Pune, Maharashtra, to support its People Organization function. The role involves managing HR systems, data, and processes while providing first and second-tier HR support, with an emphasis on accuracy and efficiency.

Skills & Requirements

Must-have

  • HR systems (Workday)
  • data management
  • People processes
  • Microsoft Office Suite proficiency
  • excellent communication skills

Nice-to-have

  • HR service center exposure
  • HRIS knowledge
  • cross-functional collaboration

Key Requirements

  • Proficient in Microsoft Office
  • Exposure in HR service center preferable
  • Knowledge of HRIS preferred
  • Strong attention to detail and accuracy
  • Ability to work cross-functionally

Work Rights

Not specified

Tailored Resume

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