Customer Service Officer

WALKING ON SUNSHINE PTE. LTD.

Singapore, Singapore
Not specified; not specified; staff discounts, bir...
Professional communication skills
Service-oriented attitude
Phone etiquette proficiency
The role involves communicating with customers to understand their needs and ensuring an exceptional guest experience at INITIA Group's lifestyle beauty lounges

Job Summary

  • The role involves communicating with customers to understand their needs and ensuring an exceptional guest experience at INITIA Group's lifestyle beauty lounges.
  • Responsibilities include handling phone enquiries, scheduling appointments, serving refreshments, and gathering customer feedback for continuous improvement.
  • Benefits provided include staff discounts, birthday vouchers, annual leave, performance increments, and referral incentives.

Matching Summary

Match Score: 85

The role involves communicating with customers to understand their needs and ensuring an exceptional guest experience at INITIA Group's lifestyle beauty lounges.

Salary

Not specified; Not specified; Staff discounts, birthday vouchers, annual leave, marriage and compassionate leaves, good performance annual increment, referral incentive

Skills & Requirements

Must-have

  • Professional communication skills
  • Service-oriented attitude
  • Phone etiquette proficiency

Nice-to-have

  • Prior beauty industry experience
  • Immediate availability to start
  • Passion for customer service

Key Requirements

  • Well-groomed professional appearance
  • Precise communication skills required
  • Beauty line experience advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter