Service Advisor

Premier Truck Group

Salem, OR, United States
On-site
Greeting customers in service department
Determining course of action for repairs
Preparing quotes on repair jobs
Premier Truck Group is seeking a Service Advisor for their Salem, OR location. The ideal candidate will possess strong customer service skills and have a background in a vehicle environment, contributing to a team focused on delivering exceptional service

Job Summary

  • Premier Truck Group is the largest Freightliner dealer group in North America dedicated to delivering exceptional customer service.
  • The Service Advisor is responsible for greeting customers, preparing repair quotes, and ensuring quality inspections before vehicles depart.
  • Employees receive a comprehensive benefits package including medical insurance, 401k matching, and paid time off.

Matching Summary

Match Score: 85

Premier Truck Group is seeking a Service Advisor for their Salem, OR location. The ideal candidate will possess strong customer service skills and have a background in a vehicle environment, contributing to a team focused on delivering exceptional service.

Skills & Requirements

Must-have

  • Greeting customers in service department
  • Determining course of action for repairs
  • Preparing quotes on repair jobs
  • Writing and obtaining approval for service orders
  • Opening and closing repair orders
  • Monitoring job progress with customers
  • Inspecting departing jobs for quality

Nice-to-have

  • Opportunities for career growth
  • Up-selling service opportunities
  • Promoting good housekeeping practices
  • Assisting technicians with assignments
  • Relief for Shop Supervisor vacations

Key Requirements

  • High school diploma or GED required
  • Valid driver's license required
  • Minimum 2 years experience preferred
  • Customer service relations experience preferred
  • Vehicle environment experience preferred

Work Rights

Not specified

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