Customer Service Specialist

Mariahcormier

Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

Job Summary

  • Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right
  • Coordina y ejecuta la función de soporte operacional de todos los procesos relacionados con órdenes del cliente.
  • Provee reportes de manera oportuna para apoyar a Clientes, Ventas, Marketing y Operaciones; en pronósticos, planes de envíos, ventas, OTD, niveles de safety stock e historia del producto.

Matching Summary

Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Inventory reconciliation
  • Price list maintenance in Oracle
  • Billing and collections resolution
  • Customer quote and price support
  • Material return coordination
  • Communication with internal/external clients
  • Finished product shipment coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Understanding production environments
  • Proactive problem-solving
  • Detail-oriented approach
  • Teamwork and collaboration

Key Requirements

  • 2 to 5 years of experience in customer service and/or manufacturing
  • Experience in data analysis, sales, and forecasting
  • Advanced English level
  • Ability to read and interpret contracts and specification sheets
  • Numerical agility

Work Rights

Not specified

Tailored Resume

Cover Letter