Coordenador(a) Técnico(a) De Monitoramento (prazo Determinado) - Minas Gerais Ou Paraná
MOBS Lab
Minas Gerais, Brazil
Hybrid
Animal monitoring client support
Customer adoption and retention
Technical escalation for animal monitoring
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring field insights translate into perceived customer value
Job Summary
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring field insights translate into perceived customer value.
Support new employee training and provide assistance in online meetings and training sessions, while collaborating with the sales team for client information alignment.
Actively contribute to process improvements, system efficiency, and waste elimination, working in a hybrid model from Minas Gerais or Paraná.
Matching Summary
Act as the first point of contact and technical escalation for animal monitoring clients, ensuring field insights translate into perceived customer value.
Skills & Requirements
Must-have
Animal monitoring client support
Customer adoption and retention
Technical escalation for animal monitoring
Digital platform maintenance and updates
Process improvement and waste elimination
Nice-to-have
Collaborative yet independent profile
Long-term relationship building
Attention to detail and organization
Interest in biofarma portfolio
Key Requirements
Veterinary Medicine, Animal Science, or Agronomy degree