Contribute toward AI roadmap for AI-driven automation aligning with strategic company and client goals
Job Summary
Contribute toward AI roadmap for AI-driven automation aligning with strategic company and client goals.
Act as the Solution Owner in an Agile/Scrum environment, managing the product backlog, writing detailed user stories, defining acceptance criteria, and prioritizing features.
Serve as the Subject Matter Expert (SME) on AIOps, IT Process Automation (ITPA), and Runbook Automation (RBA), providing technical guidance and insights.
Matching Summary
Contribute toward AI roadmap for AI-driven automation aligning with strategic company and client goals.
Skills & Requirements
Must-have
AI roadmap development
Scalable AI solutions design
LLM evaluation and fine-tuning
Python and PowerShell scripting
IT operational data analysis
AIOps and IT Process Automation
Nice-to-have
Agile/Scrum environment expertise
Customer and stakeholder engagement
Continuous service improvement identification
Team results contribution
Skill and knowledge development
Key Requirements
4+ years IT services experience
3+ years IT Service Automation
3+ years AI Engineering
Proficiency in PowerShell, Python, or Shell Script
Experience with LLMs (open-source and proprietary)