Full Time Branch Ambassador - Greater Houston Area
EPX
Houston, TX, United States
Base: $43,680 annually in houston, tx; bonus/equit...
Customer engagement and support
Cash handling and transaction processing
Fraud mitigation and compliance adherence
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently
Job Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
The role requires adherence to bank policies and federal regulations while supporting customers across all branch areas and educating them on digital banking channels.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
As a Branch Ambassador, you will play a vital role in enhancing customers’ banking experience by performing transactions and resolving inquiries efficiently.
Salary
Base: $43,680 annually in Houston, TX; Bonus/Equity: Not specified; Benefits: Comprehensive health and financial benefits
Skills & Requirements
Must-have
Customer engagement and support
Cash handling and transaction processing
Fraud mitigation and compliance adherence
Digital banking product knowledge
Multi-branch travel within local area
Nice-to-have
Bilingual in English and Spanish
Team player and collaborative mindset
Adaptable with growth mindset
Customer experience-obsessed
Curious and eager to learn
Key Requirements
High School Diploma, GED, or Equivalent
At least 1 year of Retail, Sales or Customer Service experience
At least 6 months of cash handling experience
Associate’s degree preferred
2+ years of Retail, Sales, or Banking Experience preferred