Customer Banking Specialist Relief - Glenroy

CommBank

Glenroy, Australia
Customer service in financial services
Process credit product applications
Conduct financial health checks
As the Customer Banking Specialist in our Glenroy Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Glenroy Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

As the Customer Banking Specialist in our Glenroy Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Customer service in financial services
  • Process credit product applications
  • Conduct financial health checks
  • Demonstrate in-branch technology
  • Champion risk-adverse culture

Nice-to-have

  • Build career with CommBank
  • Improve financial wellbeing
  • Act with integrity
  • Place customer at centre

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter