Customer Experience Dt Assistant Manager

unilever.fr

BGC, Philippines
Hybrid
End-to-end customer experience enhancements
Digital tools and intelligent forecasting
Data-driven strategies and agile replenishment
Unilever is seeking a Customer Experience DT Assistant Manager for their BGC, Philippines location. The role focuses on enhancing customer experience operations by leveraging digital tools, analytics, and strategic collaboration with distributors

Job Summary

  • Lead end-to-end enhancements across customer experience operations, enabling transformative change in how distributors and business units operate.
  • Drive operational reinvention through digital tools, intelligent forecasting, and collaborative planning by embedding data-driven strategies and agile replenishment processes.
  • Analyze customer experience metrics to identify performance gaps and orchestrate cross-functional teams to implement breakthrough improvements.

Matching Summary

Match Score: 85

Unilever is seeking a Customer Experience DT Assistant Manager for their BGC, Philippines location. The role focuses on enhancing customer experience operations by leveraging digital tools, analytics, and strategic collaboration with distributors.

Skills & Requirements

Must-have

  • end-to-end customer experience enhancements
  • digital tools and intelligent forecasting
  • data-driven strategies and agile replenishment
  • frictionless fulfillment and adaptive supply chain
  • customer experience metrics analysis
  • cross-functional team orchestration

Nice-to-have

  • strategic collaboration with Distributors
  • unlock sales potential and elevate service
  • accelerate operational excellence initiatives
  • equity, inclusion and diversity driven

Key Requirements

  • Bachelor's degree in Industrial Engineering, Logistics, Customer Development (DT) or Business Management
  • 3-5 years relevant experience in Supply Chain, Business Partnering, Customer Service
  • Proficient in MS Office (Excel, PowerPoint)
  • Knowledge in SAP is an advantage
  • Knowledge in Power BI and Power Query is an advantage

Work Rights

Not specified

Tailored Resume

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