Base: $12.50 - $19.50 ph; bonus/equity: not specif...
Not specified (possibly in-store).
Excellent customer experience delivery
Front-end operations management
Cashier support and complex transactions
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Akron, OH, focused on providing exceptional customer experiences and maintaining high standards in store operations. The role involves direct customer interaction, supporting front-end operations, and promoting a collaborative and inclusive environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
This role serves as the primary liaison between customers and management while ensuring strong front-end service standards are met.
The position requires assisting managers with department scheduling, directing workflow, and monitoring associate performance and presentation standards.
Matching Summary
Match Score: 75
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Akron, OH, focused on providing exceptional customer experiences and maintaining high standards in store operations. The role involves direct customer interaction, supporting front-end operations, and promoting a collaborative and inclusive environment.
Salary
Base: $12.50 - $19.50 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Cashier support and complex transactions
Department scheduling and workflow direction
Merchandising and presentation standards adherence
Nice-to-have
Inclusive and diverse workforce commitment
All-hands-on-deck team approach
Product knowledge in sports equipment
Training new teammates on programs
Key Requirements
Prior retail sales or cashier experience preferred