Airbus Defence and Space is seeking a Client Support Engineer in Telecommunications to join its Customer Services department, focusing on providing technical assistance for secure telecommunications networks. The ideal candidate should possess a minimum of five years of experience in IT or telecommunications, with strong customer orientation and technical skills in Linux, network architecture, and virtualization
Job Summary
The role involves providing Level 2 technical support for the Tactilon AGNET secure communication platform to major public safety clients.
Candidates will be responsible for troubleshooting incidents, implementing solution updates, and validating resolutions with customers in France and abroad.
Airbus Defence and Space offers a comprehensive benefits package including financial incentives, health coverage, gym access, and extensive training opportunities.
Matching Summary
Match Score: 85
Airbus Defence and Space is seeking a Client Support Engineer in Telecommunications to join its Customer Services department, focusing on providing technical assistance for secure telecommunications networks. The ideal candidate should possess a minimum of five years of experience in IT or telecommunications, with strong customer orientation and technical skills in Linux, network architecture, and virtualization.
Salary
Attractive salary; Profit sharing and participation agreements; Employee stock ownership plan
Skills & Requirements
Must-have
5 years minimum IT or network experience
Linux operating system proficiency
IP network architecture and protocols
Virtualization environments (VMware, Kubernetes)
Incident management and ITIL processes
French language fluency required
Nice-to-have
Knowledge of MCX software and PMR networks
Experience with Tetra, Tetrapol, or P25 systems
Strong orientation towards client satisfaction
Ability to work calmly under pressure
English technical proficiency
Key Requirements
Minimum 5 years experience in IT/Network/Virtualization
Security clearance eligibility or existing habilitation