The Front Desk Supervisor plays a vital role in delivering the exceptional guest experience that defines the Four Seasons brand
Job Summary
The Front Desk Supervisor plays a vital role in delivering the exceptional guest experience that defines the Four Seasons brand.
The role includes supervising front desk operations, serving as Night Supervisor relief for two overnight shifts weekly, and ensuring smooth and consistent overnight performance.
Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, complimentary dry cleaning, and employee meals.
Matching Summary
The Front Desk Supervisor plays a vital role in delivering the exceptional guest experience that defines the Four Seasons brand.
Salary
Base: Competitive salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discount, complimentary dry cleaning and meals
Skills & Requirements
Must-have
Front Desk operations supervision
Guest check-in and check-out
Night Supervisor relief shifts
Hotel systems proficiency
Cash handling and reconciliation
Guest service and problem solving
Nice-to-have
Concierge-level guest engagement
Team-oriented attitude
Collaboration with Bell Staff
Basic in-room technology troubleshooting
Strong communication skills
Key Requirements
Previous Front Desk or hotel operations experience
Prior supervisory experience preferred
Proficiency in Opera or similar PMS
Ability to work overnights, weekends, and holidays