Customer Retention and Growth Executive

COMPLETE VMS PTE. LTD.

Singapore, Singapore
Hybrid (6 days per week; saturday work from home)
Insurance renewal engagement
V-dollar prepaid credit scheme adoption
Structured customer retention programmes
COMPLETE VMS PTE. LTD. is looking for a Customer Retention and Growth Executive to enhance customer engagement and drive growth through initiatives aimed at private vehicle owners. The role involves insurance renewal engagement, promoting a prepaid credit scheme, and implementing customer retention programs

Job Summary

  • This role focuses on increasing customer lifetime value through proactive insurance renewal engagement and prepaid credit scheme adoption.
  • The executive will design and execute structured retention programs including personalized birthday rewards and loyalty incentives.
  • Candidates must be comfortable working with customer data and digital tools to optimize sign-ups and purchase behavior.

Matching Summary

Match Score: 85

COMPLETE VMS PTE. LTD. is looking for a Customer Retention and Growth Executive to enhance customer engagement and drive growth through initiatives aimed at private vehicle owners. The role involves insurance renewal engagement, promoting a prepaid credit scheme, and implementing customer retention programs.

Skills & Requirements

Must-have

  • Insurance renewal engagement
  • V-dollar prepaid credit scheme adoption
  • Structured customer retention programmes
  • Drip marketing campaign execution
  • Customer data analysis

Nice-to-have

  • Experience in automotive industry
  • Strong relationship management skills
  • Results-driven mindset
  • Collaborative team player

Key Requirements

  • Experience in customer retention or CRM roles
  • 6 days per week work schedule required
  • Comfortable with digital tools and data

Work Rights

Not specified

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