Conseiller·ère Au Service À La Clientèle

Harris Chronic Care

Not specified; benefits: employer-pyid group insur...
Hybrid
Strong accounting knowledge required
Financial software troubleshooting skills
Clear verbal communication abilities
Harris Chronic Care is seeking a Customer Service Advisor with strong accounting skills to support municipal clients using their financial software. The role involves resolving client issues, performing quality control, and requires effective communication and teamwork

Job Summary

  • The role involves providing remote telephone support to municipal clients using financial management applications.
  • Employees are responsible for diagnosing user issues, executing administrative tasks, and validating data after software updates.
  • The company offers a stimulating work environment with telework options, paid vacations starting at three weeks, and employer-paid group insurance.

Matching Summary

Match Score: 85

Harris Chronic Care is seeking a Customer Service Advisor with strong accounting skills to support municipal clients using their financial software. The role involves resolving client issues, performing quality control, and requires effective communication and teamwork.

Salary

Not specified; Benefits: Employer-paid group insurance; Vacation: 3 weeks first year increasing to 5 weeks after 7 years

Skills & Requirements

Must-have

  • Strong accounting knowledge required
  • Financial software troubleshooting skills
  • Clear verbal communication abilities
  • Data validation and testing experience
  • Team collaboration in customer support

Nice-to-have

  • Municipal sector experience preferred
  • Knowledge of MegaGest or Infotech SyGem
  • Basic English language proficiency
  • Analytical problem-solving mindset

Key Requirements

  • Very good accounting knowledge
  • Basic English knowledge required
  • Computer environment familiarity

Work Rights

Not specified

Tailored Resume

Cover Letter