As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Lithia offers competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
$60,000-$100,000; Not specified; Competitive pay
Skills & Requirements
Must-have
Initiating automotive services and repairs
Developing estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Team player focused on exemplary customer service
Basic mechanical understanding of automobile
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older