Senior Customer Service Representative (french) Castrol

BP Retail UK

Budapest, Hungary
Not specified; bonus opportunities based on perfor...
Hybrid
Fluent in english and french
Excellent written and verbal communication
Strong organizational and time management skills
The Senior Customer Service Representative provides first and second-line support for telephone and written inquiries from external Key Customers and internal participants

Job Summary

  • The Senior Customer Service Representative provides first and second-line support for telephone and written inquiries from external Key Customers and internal participants.
  • Employees benefit from a flexible working schedule allowing up to two days of home office per week based on team agreement.
  • The role offers opportunities to build new skills, challenge yourself, and grow a long-term career within a supportive environment.

Matching Summary

The Senior Customer Service Representative provides first and second-line support for telephone and written inquiries from external Key Customers and internal participants.

Salary

Not specified; Bonus opportunities based on performance; Wide range of cafeteria elements and life & health insurance included

Skills & Requirements

Must-have

  • Fluent in English and French
  • Excellent written and verbal communication
  • Strong organizational and time management skills

Nice-to-have

  • Experience with SAP or CRM systems
  • Proactive problem-solving demeanor
  • Knowledge of service level agreements

Key Requirements

  • Fluency in English and French (reading, writing, speaking)
  • Proficiency in MS Office required
  • No travel expected with this role

Work Rights

Not specified

Tailored Resume

Cover Letter