Claims Consultant

715

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
Hybrid (3 days remote after 3 months)
Customer focused service delivery
Caseload management of claims
Legislation and compliance adherence
EML is seeking a Claims Consultant for their Tweed Heads office, offering a fulfilling opportunity to manage workers' compensation claims while supporting injured workers. The role emphasizes empathy, customer service, and teamwork, with flexibility for remote work after an initial period. EML promotes a diverse and inclusive culture, providing career development and generous employee benefits

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers and employers.
  • Candidates will work within a diverse team supported by technical specialists and injury management experts to facilitate return-to-work journeys.
  • The company offers comprehensive benefits including flexible work arrangements, a corporate wellbeing program, and generous parental leave entitlements.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a fulfilling opportunity to manage workers' compensation claims while supporting injured workers. The role emphasizes empathy, customer service, and teamwork, with flexibility for remote work after an initial period. EML promotes a diverse and inclusive culture, providing career development and generous employee benefits.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management of claims
  • Legislation and compliance adherence

Nice-to-have

  • Experience in medical or retail fields
  • Ability to multitask effectively
  • Creative stakeholder engagement skills

Key Requirements

  • Previous customer service experience desirable
  • High attention to detail required
  • Face-to-face group interview attendance mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter