Project Manager, Onboarding

Square

Bay Area, CA, United States
Zone a: $122,900 - $184,300 usd; zone b: $114,200 ...
**
4-5+ years customer facing experience
Proven project management experience
Cross-functional stakeholder management
** Square is seeking a Project Manager for Onboarding to facilitate the final stages of the sales funnel and enhance the onboarding experience for US merchants. The ideal candidate will have extensive experience in customer-facing roles, project management, and a positive attitude, while also being capable of managing multiple priorities in a fast-paced environment. **

Job Summary

  • This role manages the final stages of the sales funnel by guiding US merchants through discovery, onboarding, and activation to drive deal velocity.
  • The specialist will cultivate strong relationships with Sales, Engineering, and Product teams to remove barriers and deliver faster outcomes for sellers.
  • Success involves mastering Square's ecosystem, creating training materials, and executing data entry tasks while balancing remote and occasional onsite merchant interactions.

Matching Summary

Match Score: 75

** Square is seeking a Project Manager for Onboarding to facilitate the final stages of the sales funnel and enhance the onboarding experience for US merchants. The ideal candidate will have extensive experience in customer-facing roles, project management, and a positive attitude, while also being capable of managing multiple priorities in a fast-paced environment. **

Salary

Zone A: $122,900 - $184,300 USD; Zone B: $114,200 - $171,400 USD; Zone C: $108,200 - $162,200 USD; Zone D: $98,300 - $147,500 USD

Skills & Requirements

Must-have

  • 4-5+ years customer facing experience
  • Proven project management experience
  • Cross-functional stakeholder management
  • Software implementation or support background
  • Ability to thrive within ambiguity

Nice-to-have

  • Experience in POS or Payments industry
  • Hardware installation and network configuration skills
  • Infectiously positive attitude
  • Bias for action and independent operation
  • International expansion support experience

Key Requirements

  • BA/BS degree preferred
  • 4-5+ years in customer facing role
  • Previous Project Management experience expected

Work Rights

Not specified

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