Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Job Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Develop the support model and service offering to improve the service to customers and stakeholders.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Matching Summary
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Skills & Requirements
Must-have
technical support for critical infrastructure
resolve complex technical issues
preventative maintenance tasks
analysis of system logs
Python and Unix for system support
Autosys, Oracle, SQL/PLSQL/MSSQL
Unix/Windows environments
Nice-to-have
continuous improvement
stakeholder management
risk mitigation
cloud platforms
AXIOM knowledge
Key Requirements
in-depth technical knowledge and experience
strong financial expertise
Proven experience in incident management
Solid understanding of disaster recovery and business continuity planning