Advisor, Middle/high School

Stride Inc

Ohio, United States
Not specified; benefits: medical, dental, vision, ...
High touch educational support approach
Superior customer service skills
Regular phone contact with families
The Advisor serves as the key coordinator driving activities for the student and family support team with a high-touch approach

Job Summary

  • The Advisor serves as the key coordinator driving activities for the student and family support team with a high-touch approach.
  • Responsibilities include overseeing the entire on-boarding process, monitoring academic progress, and initiating recurring contact when students struggle.
  • The position offers a competitive benefits package including medical, dental, vision insurance, STRS Retirement, and Tuition Reimbursement.

Matching Summary

The Advisor serves as the key coordinator driving activities for the student and family support team with a high-touch approach.

Salary

Not specified; Benefits: Medical, dental, vision, STRS/SERS Retirement, Tuition Reimbursement

Skills & Requirements

Must-have

  • High touch educational support approach
  • Superior customer service skills
  • Regular phone contact with families
  • Monitoring student participation and grades
  • Conducting winback calls for withdrawals

Nice-to-have

  • Strong problem-solving abilities
  • Flexible schedule availability
  • Ability to travel up to 30%
  • Experience supporting adults and children
  • Quick learning of new technology tools

Key Requirements

  • State of Ohio Paraprofessional Certification
  • Associate Degree in Social Services
  • 1+ years customer service experience
  • Ohio residency or within 100 miles of border
  • Ability to obtain Ohio Certification

Work Rights

Ohio resident preferred; surrounding states within 100 miles considered

Tailored Resume

Cover Letter