Senior Claims Specialist, Group Claims - Aussuper (specialist Team)
TAL Australia
Melbourne, Victoria, Australia
On-site
2-3 years life insurance senior claims experience
Knowledge of life insurance code of practice
Ability to build rapport with customers during difficult times
The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims with our AusSuper Fund
Job Summary
The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims with our AusSuper Fund.
A key focus involves providing a best-in-class customer and client experience while managing expectations to deliver quality health and claim outcomes.
The role offers flexible work arrangements, internal career growth opportunities, and access to on-site fitness and wellness classes in the Melbourne CBD office.
Matching Summary
The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims with our AusSuper Fund.
Skills & Requirements
Must-have
2-3 years life insurance senior claims experience
Knowledge of Life Insurance Code of Practice
Ability to build rapport with customers during difficult times
Nice-to-have
Diploma or Cert IV in Life Insurance
Tertiary qualifications in Business or Health
Experience with AusSuper Fund processes
Key Requirements
At least 2-3 years' experience in Life Insurance senior claims management
Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable)
Diploma or Cert IV in Life Insurance or equivalent (desirable)