Senior Success Guide - Informatica

Salesforce

City of Mexico, Mexico
Hybrid
Customer adoption of informatica technologies
Manage onboarding and use case definition
Drive customer satisfaction and expansion
Salesforce is the #1 AI CRM, where humans with agents drive customer success together

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • Manage onboarding, skill development, and use case identification for Informatica customers, driving adoption and value.
  • Develop trusted advisor relationships, serve as a customer advocate, and marshal internal resources to ensure positive customer outcomes.

Matching Summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Skills & Requirements

Must-have

  • Customer adoption of Informatica technologies
  • Manage onboarding and use case definition
  • Drive customer satisfaction and expansion
  • Technical and business savviness
  • Executive-level communication skills

Nice-to-have

  • Innovative thinkers
  • Adventurous work-from-anywhere minds
  • Trusted advisor relationship building
  • AI CRM expertise

Key Requirements

  • Minimum 5+ years of relevant professional experience
  • BA/BS or equivalent educational background
  • Portuguese, Spanish and English language proficiency
  • Data Management domain knowledge
  • SaaS software experience

Work Rights

Not specified

Tailored Resume

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