Personal Banking Associate Trainee - Cantonese Language Skills Considered An Asset

TD Canada Trust

Vancouver, British Columbia, Canada
$45,700 - $61,000 cad; not specified; not specifie...
Customer relationship building
Financial needs assessment
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, understanding customer needs and guiding them to the right contact person for appropriate solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package that includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$45,700 - $61,000 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer relationship building
  • Financial needs assessment
  • Digital banking education
  • Transaction processing
  • Problem resolution

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed
  • Cantonese language skills

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Investment Funds Canada (IFC) or equivalent within 6 months
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office and branch software
  • Knowledge of banking solutions and processes
  • Strong administration, organization, planning, and time management skills
  • Mobility within Assigned District required

Work Rights

Not specified

Tailored Resume

Cover Letter