Director, Customer Engagement Advisor (ethics, Risk & Compliance)

Novartis UK

East Hanover, New Jersey, US
$176,400 - $327,600 py; performance-based cash inc...
Customer facing teams
Risk management
Compliance guidance
The Director, Customer Engagement Advisor will identify, assess, and support effective management of risks presented by customer facing teams to empower associates to independently execute strategies in compliance with Novartis policies

Job Summary

  • The Director, Customer Engagement Advisor will identify, assess, and support effective management of risks presented by customer facing teams to empower associates to independently execute strategies in compliance with Novartis policies.
  • Key responsibilities include developing and executing strategies to integrate clear ERC guidance into operations and training, collaborating with stakeholders on complex strategies, and monitoring the evolving US healthcare environment.
  • The role requires a Bachelor's Degree, 8+ years of experience in pharmaceutical/biotech/medical device companies or related consulting/legal fields, and 2+ years in compliance, legal, or regulatory counseling.

Matching Summary

The Director, Customer Engagement Advisor will identify, assess, and support effective management of risks presented by customer facing teams to empower associates to independently execute strategies in compliance with Novartis policies.

Salary

$176,400 - $327,600 per year; performance-based cash incentive and annual equity awards eligibility; comprehensive benefits package including health, 401(k), and time off

Skills & Requirements

Must-have

  • customer facing teams
  • risk management
  • compliance guidance
  • healthcare compliance policies
  • ethical decision making

Nice-to-have

  • empowering associates
  • speak up culture
  • reimagine medicine
  • bold innovation
  • inclusive workplace

Key Requirements

  • Bachelor's Degree required
  • 8+ years experience
  • 2+ years compliance/legal counseling
  • 2+ years communications/training

Work Rights

Not specified

Tailored Resume

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