The incumbent is primarily responsible for accurate patient registration, obtaining demographic information, and deploying legal compliance documents at the time of visit
Job Summary
The incumbent is primarily responsible for accurate patient registration, obtaining demographic information, and deploying legal compliance documents at the time of visit.
This position requires maintaining up-to-date knowledge of JCAHO, Patient Rights, HIPAA, and various commercial payor policies to ensure optimum customer satisfaction.
The role functions as the nucleus of accurate patient information in a 24/7 operation, requiring a detail-oriented individual capable of handling difficult situations with diplomacy.
Matching Summary
The incumbent is primarily responsible for accurate patient registration, obtaining demographic information, and deploying legal compliance documents at the time of visit.
Skills & Requirements
Must-have
High School diploma or equivalent
1-2 years hospital admissions experience
Strong interpersonal communication skills
Accurate typing and spelling ability
Knowledge of HIPAA and JCAHO standards
Nice-to-have
Medical terminology knowledge preferred
Experience with HMOs and PPOs
Ability to handle difficult situations tactfully
Flexible weekend shift availability
Key Requirements
CPR certification required within 30 days of hire
General knowledge of personal computers
Legible writing and printing skills
Equivalent experience in physician office settings