Supervisor Collections - Remote

Ryder System

Multiple Locations
Base: $65,000.00 - $75,000.00; bonus/equity: eligi...
Fully remote
Manage collections staff performance
Resolve complex customer issues
Approve default packages and credit memos
Ryder System is seeking a Supervisor of Collections to oversee daily operations within their collections team, ensuring effective workflow, performance management, and customer service. The role requires strong leadership and communication skills, along with experience in collections and staff management

Job Summary

  • The Supervisor is responsible for the day-to-day operations of a work group, including work analysis, staffing, customer interaction, quality assurance, continuous improvement, and performance management of assigned staff.
  • Responsibilities include overseeing daily activities of Collection Specialists, coaching employees, managing work coverage, and resolving complex collection/customer issue escalations.
  • Ryder offers comprehensive health and welfare benefits, including medical, dental, vision, life insurance, disability insurance, paid time off, and a 401(k) retirement savings plan.

Matching Summary

Match Score: 85

Ryder System is seeking a Supervisor of Collections to oversee daily operations within their collections team, ensuring effective workflow, performance management, and customer service. The role requires strong leadership and communication skills, along with experience in collections and staff management.

Salary

Base: $65,000.00 - $75,000.00; Bonus/Equity: Eligible for annual bonus, commission, and/or long-term incentive plan; Benefits: Comprehensive health and welfare benefits, paid time off, 401(k)

Skills & Requirements

Must-have

  • Manage collections staff performance
  • Resolve complex customer issues
  • Approve default packages and credit memos
  • Ensure steady workflow and productivity

Nice-to-have

  • Continuous improvement identification
  • Business process opportunity identification

Key Requirements

  • 5+ years related business work experience
  • 5+ years management or Supervisory experience
  • Bachelor Degree in Business/Accounting/Finance preferred

Work Rights

Not specified

Tailored Resume

Cover Letter