Base: 20.00 usd hourly; bonus/equity: not specifie...
On-site
Supervising front desk staff
Guest issue resolution
Cash handling and balancing
Everglades Florida Adventures is seeking a Front Desk Supervisor for their Big Sur location, responsible for overseeing front desk operations and ensuring exceptional guest service. The ideal candidate should have a high school diploma, clerical skills, and experience in customer service, with a focus on problem-solving and communication
Job Summary
Oversee front desk agents and operations, including checking guests in and out, reservations, and monitoring of phones, while ensuring overall excellent guest service.
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
Understand and enforce the hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies.
Matching Summary
Match Score: 85
Everglades Florida Adventures is seeking a Front Desk Supervisor for their Big Sur location, responsible for overseeing front desk operations and ensuring exceptional guest service. The ideal candidate should have a high school diploma, clerical skills, and experience in customer service, with a focus on problem-solving and communication.
Salary
Base: 20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified