Pact Prn Representative I

Calloway Health

North Carolina, US
Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Fully remote
High school graduate education required
0-1 year call center experience preferred
Must reside in the state of nc
Calloway Health is seeking a part-time Pact Prn Representative I for its Patient Access & Care Team, based in North Carolina. The role involves assisting patients with scheduling, insurance verification, and providing exceptional customer service in a remote work setting

Job Summary

  • The role involves seamlessly linking the patient experience between PACT and practice sites through inbound and outbound calls.
  • Employees are responsible for scheduling appointments, verifying insurance coverage, and handling emergent calls by triaging to registered nurses.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.

Matching Summary

Match Score: 75

Calloway Health is seeking a part-time Pact Prn Representative I for its Patient Access & Care Team, based in North Carolina. The role involves assisting patients with scheduling, insurance verification, and providing exceptional customer service in a remote work setting.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education required
  • 0-1 year call center experience preferred
  • Must reside in the state of NC
  • Ability to work Monday-Friday schedule
  • Strong verbal communication skills required

Nice-to-have

  • Basic knowledge of medical terminology helpful
  • Experience with multiple-line telephone systems
  • Familiarity with government payer requirements
  • Ability to work in fast-paced environment
  • Organizational and prioritization skills

Key Requirements

  • High School Graduate
  • Reside in North Carolina
  • 0 - 1 year experience

Work Rights

Must reside in the state of NC

Tailored Resume

Cover Letter