The Client Experience & Enablement Manager is responsible for translating product capabilities into clear, actionable value across the business and our customer base
Job Summary
The Client Experience & Enablement Manager is responsible for translating product capabilities into clear, actionable value across the business and our customer base.
A core part of this role is driving efficiency through AI and automation, identifying ways to streamline workflows, reduce manual effort, and scale enablement and communication while maintaining high quality.
Launchmetrics prioritizes people, fostering a relaxed yet dynamic atmosphere with autonomy empowering team members to make a substantial difference.
Matching Summary
The Client Experience & Enablement Manager is responsible for translating product capabilities into clear, actionable value across the business and our customer base.
Skills & Requirements
Must-have
translate product capabilities into value
develop internal enablement plans
manage external communication
drive efficiency through AI and automation
partner with Product and Marketing
Nice-to-have
streamline workflows and reduce manual effort
maintain onboarding content and journeys
align on product launch communication
Key Requirements
Bachelor’s degree or equivalent experience
Native English Speaker or equivalent fluency
3–5 years experience in enablement, product marketing, customer experience, or similar