Job Summary

• Work with clinicians and third parties to reach resolution of complex and escalated issues and patient needs.
• Utilizes a telephone answering platform to answer calls for multiple areas as indicated in efficient and effective manner.
• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match, Educational Assistance Program

Skills & Requirements

Key Requirements

• High School Diploma or GED required
• Associates degree in healthcare related field preferred
• Medical, secretarial, and customer service experience required
• 1 year in a medical office or healthcare setting
• Experience in appointment scheduling
• Experience managing patient phone calls

Work Rights