**
Concentrix is seeking a Customer Service Advisor to provide support to clients in San Salvador, El Salvador. The role involves handling customer inquiries via calls and the internet, ensuring that service meets performance indicators, and requires strong communication and customer service skills.
**
Job Summary
The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and building rapport with customers.
Candidates need strong attention to detail, the ability to rotate shifts, and tolerance for repetitive work in a fast-paced environment.
Matching Summary
Match Score: 75
**
Concentrix is seeking a Customer Service Advisor to provide support to clients in San Salvador, El Salvador. The role involves handling customer inquiries via calls and the internet, ensuring that service meets performance indicators, and requires strong communication and customer service skills.
**
Skills & Requirements
Must-have
High school diploma required
Strong computer navigation skills
Ability to work flexible shifts
Nice-to-have
Three to six months relevant experience
Demonstrate empathy with customers
Skilled in multi-tasking
Key Requirements
High school diploma
Three to six months of relevant experience preferred