Customer Experience Account Manager

Shell

United Kingdom
Fully remote
B2b customer account management experience
Utilities experience is essential
Strong customer relationship-building skills
At Shell Energy, we believe there’s a better way to power your business

Job Summary

  • At Shell Energy, we believe there’s a better way to power your business.
  • This role is responsible for delivering best in class service to our Mid-Market customer portfolio.
  • You’ll be able to balance your priorities as you become the best version of yourself.

Matching Summary

At Shell Energy, we believe there’s a better way to power your business.

Skills & Requirements

Must-have

  • B2B Customer Account Management experience
  • Utilities experience is essential
  • Strong customer relationship-building skills
  • Knowledge of UK Power and Gas systems

Nice-to-have

  • Proactive approach to customer management
  • Highly developed communication skills
  • Flexibility to support team members

Key Requirements

  • Proven experience in B2B Customer Account Management
  • Highly organised with the ability to manage workload
  • Well-developed MS Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter