Data Center Repair Lead

EOS IT Solutions

New Albany, United States
Not specified; benefits: health, vision, dental st...
On-site
5+ years breakfix support experience
Advanced cli diagnostics proficiency
Physical hardware component replacement
EOS IT Solutions is seeking a Data Center Repair Lead to manage hardware repair and troubleshooting in their data centers, emphasizing technical expertise, leadership, and high-quality service delivery. The role requires proficiency in CLI diagnostics and entails overseeing a team while ensuring SLA compliance

Job Summary

  • The role requires leading breakfix operations across server, storage, and network hardware platforms to ensure timely resolution of failures.
  • Candidates must possess deep technical expertise in using Command Line Interfaces for diagnostics and managing escalations in a 24/7 environment.
  • The company offers comprehensive benefits including health insurance, meals, snacks, and a 401(k) plan with a $2,500 company match.

Matching Summary

Match Score: 85

EOS IT Solutions is seeking a Data Center Repair Lead to manage hardware repair and troubleshooting in their data centers, emphasizing technical expertise, leadership, and high-quality service delivery. The role requires proficiency in CLI diagnostics and entails overseeing a team while ensuring SLA compliance.

Salary

Not specified; Benefits: Health, Vision, Dental starting month after start date; Meals, snacks, drinks provided; 10 Days PTO annually; 12 Paid Holidays; 6 Sick Days; 401(k) with $2,500 match

Skills & Requirements

Must-have

  • 5+ years breakfix support experience
  • Advanced CLI diagnostics proficiency
  • Physical hardware component replacement
  • Layer 1-3 network troubleshooting
  • 24/7 rotational shift availability

Nice-to-have

  • Scripting for automation (Bash, Python)
  • Ticketing system experience (ServiceNow)
  • Vendor RMA process coordination
  • Mentorship of junior technicians
  • Cross-functional infrastructure collaboration

Key Requirements

  • Associate degree or equivalent hands-on experience
  • Valid driver's license required
  • Ability to lift up to 100 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter