Life Cycle Service Operations Executive

Kardex Malaysia Sdn Bhd

Mont Kiara, Kuala Lumpur, Malaysia
5-7 years order handling experience
International customer service environment
Sap modules working knowledge
The role provides professional administrative control for invoicing, installed base management, and service contract operations supporting the Australia business

Job Summary

  • The role provides professional administrative control for invoicing, installed base management, and service contract operations supporting the Australia business.
  • Candidates must manage warranty claims, purchase orders, and preventive maintenance planning while ensuring high levels of customer satisfaction.
  • This position requires fluency in both English and Malay along with the ability to accommodate Australian working hours.

Matching Summary

The role provides professional administrative control for invoicing, installed base management, and service contract operations supporting the Australia business.

Skills & Requirements

Must-have

  • 5-7 years order handling experience
  • International customer service environment
  • SAP modules working knowledge
  • Fluent English and Malay communication
  • Australia time zone availability

Nice-to-have

  • Strong project coordination skills
  • Excellent interpersonal communication
  • Ability to work under pressure
  • Self-motivated and structured approach
  • Service-minded business orientation

Key Requirements

  • Diploma graduate or equivalent
  • Minimum 5-7 years responsible work experience
  • Malaysia citizenship required

Work Rights

Must be a Malaysia citizen

Tailored Resume

Cover Letter