Not specified (assumed hybrid based on the nature of the role)
Anti-money laundering (aml) knowledge
Counter terrorism financing (ctf) obligations
Sanctions compliance procedures
The Commonwealth Bank is seeking a Customer Lifecycle Analyst to join its Financial Crime Operations team in Australia. The role involves supporting anti-money laundering and counter-terrorism financing operations while maintaining high customer service standards and compliance with regulatory obligations
Job Summary
You will contribute to the Group's AML/CTF obligations by managing Part A and Part B Programme requirements alongside FATCA/CRS standards.
The role requires delivering superior internal and external customer service while prioritizing the customer's lived experience to achieve an NPS+30 goal.
You will document comprehensive evidence for complex entities and individuals while ensuring strict confidentiality and accurate recording of all findings.
Matching Summary
Match Score: 75
The Commonwealth Bank is seeking a Customer Lifecycle Analyst to join its Financial Crime Operations team in Australia. The role involves supporting anti-money laundering and counter-terrorism financing operations while maintaining high customer service standards and compliance with regulatory obligations.
Skills & Requirements
Must-have
Anti-Money Laundering (AML) knowledge
Counter Terrorism Financing (CTF) obligations
Sanctions compliance procedures
KYC and Source of Wealth verification
Standard Operating Procedures (SOPs) adherence
Service Level Agreement (SLA) management
Nice-to-have
Fast-paced high volume operational experience
Continuous improvement mindset
Willingness to learn multiple streams
Tertiary education preferred
Customer service excellence focus
Key Requirements
Experience in fast-paced high volume operational environment
Completion of tertiary education preferred
Understanding of AML/CTF legal and regulatory obligations