Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical background and acumen
Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. This fully remote position focuses on building strong relationships with strategic customers, ensuring seamless support, and effectively managing escalations for complex enterprise software solutions

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams.
  • Candidates must possess a strong technical background to navigate challenges with large enterprise accounts and manage critical escalations.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, alongside competitive compensation.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. This fully remote position focuses on building strong relationships with strategic customers, ensuring seamless support, and effectively managing escalations for complex enterprise software solutions.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background and acumen
  • C-level stakeholder engagement skills
  • Project management and organization skills

Nice-to-have

  • Fluent in German, French or Spanish
  • Experience with HR, Payroll, Financials
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • History of successful issue resolution

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Fluent spoken and written English required

Work Rights

Not specified

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