Customer Banking Specialist - Newtown

CommBank

Newtown, Australia
Part time onsite (16 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and financial solutions. The role requires availability for a predetermined schedule, emphasizing the importance of effective communication and problem-solving in a retail banking environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Newtown Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and financial solutions. The role requires availability for a predetermined schedule, emphasizing the importance of effective communication and problem-solving in a retail banking environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Conduct financial health checks
  • Demonstrate in-branch technology
  • Problem-solve and provide solutions

Nice-to-have

  • Interest in career growth
  • Champion risk-adverse culture
  • Support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment
  • Part Time Roster (16 hours per week)

Work Rights

Not specified

Tailored Resume

Cover Letter