Non-medical Claims, Consultant

AIA

7+ years life claims processing experience
Knowledge of financial services act
English and bahasa malaysia fluency
The role involves providing technical coaching and guidance to the claims team while ensuring daily and monthly KPIs are met

Job Summary

  • The role involves providing technical coaching and guidance to the claims team while ensuring daily and monthly KPIs are met.
  • Candidates will handle complex complaint, dispute, and litigation cases while managing correspondence with regulators and lawyers.
  • The position requires reviewing processes for operational efficiency and supporting new product launches through collaboration with business analysts.

Matching Summary

The role involves providing technical coaching and guidance to the claims team while ensuring daily and monthly KPIs are met.

Skills & Requirements

Must-have

  • 7+ years life claims processing experience
  • Knowledge of Financial Services Act
  • English and Bahasa Malaysia fluency
  • Claims approval authority and dispute handling
  • Microsoft Office proficiency

Nice-to-have

  • Mandarin language skills
  • Experience with new product launches
  • Roadshow and workshop facilitation
  • Self-audit and external audit coordination

Key Requirements

  • Degree in Medicine, Bioscience, or Life Sciences
  • Minimum 7 years experience in life claims processing
  • Sound knowledge of Financial Services Act and claims procedures
  • Proficiency in English and Bahasa Malaysia

Work Rights

Not specified

Tailored Resume

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