Minor Hotels is a diverse global organisation committed to investing in employee skills and fostering career growth
Job Summary
Minor Hotels is a diverse global organisation committed to investing in employee skills and fostering career growth.
The Guest Service Agent role involves welcoming guests, managing check-ins and check-outs, and providing personalized recommendations to enhance guest experiences.
Employees enjoy benefits such as career development programs, exclusive hotel discounts, global perks, retail rewards, and wellness support.
Matching Summary
Minor Hotels is a diverse global organisation committed to investing in employee skills and fostering career growth.
Salary
Base: Monday - Friday $33.38/hr; Saturday $40.05/hr; Sunday $46.73/hr; Bonus/Equity: Not specified; Benefits: Career growth programs, hotel discounts, retail rewards, wellness support
Skills & Requirements
Must-have
High-quality customer service
Property management system usage
Effective communication skills
Flexible shift availability including weekends
Guest issue resolution
Nice-to-have
Positive and proactive attitude
Professional presentation
Team collaboration
Knowledge of local attractions
Key Requirements
Experience in hotel or hospitality customer service
Ability to work weekends and public holidays
Working rights in Australia or New Zealand
Work Rights
Must have working rights in Australia or New Zealand