Manulife Financial Inc is seeking a Bilingual Life Claims Adjudicator for their Quebec office. The ideal candidate should possess strong customer service skills, experience in claims adjudication, and be fully bilingual in French and English
Job Summary
Consistently provide exceptional service to customers and non-customers by demonstrating the highest level of professionalism, empathy and through active listening.
Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, premium waiver and other policy benefits.
We’ll empower you to learn and grow the career you want.
Matching Summary
Match Score: 85
Manulife Financial Inc is seeking a Bilingual Life Claims Adjudicator for their Quebec office. The ideal candidate should possess strong customer service skills, experience in claims adjudication, and be fully bilingual in French and English.
Salary
$52,650.00 CAD - $87,750.00 CAD
Skills & Requirements
Must-have
Professionalism and empathy in customer service
Review claims and underwriting files
Document claim file accurately
Verify policyholder eligibility
Maintain claim records on system
Communicate in English and French
Nice-to-have
Thrives in a high energy culture
Continuous improvement mindset
Adaptability and resilience
Solution-focused problem solving
Key Requirements
1-2+ years claims adjudication experience
Customer service oriented
Excellent interpersonal and communication skills
Ability to respond constructively in high pressure situations
Working knowledge of government legislation and legal precedents