Customer Experience Associate

TD Bank

Bowmanville, Ontario, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Exceptional customer experience
Financial transaction processing
Customer concern resolution
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice

Job Summary

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.
  • Support the achievement of business objectives by supporting advice goals, promoting products, advice, services and banking capabilities, and understanding and applying operating policies and procedures.
  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment while continuously developing knowledge in your area.

Matching Summary

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Financial transaction processing
  • Customer concern resolution
  • Identify customer needs
  • Promote products and services
  • Operating policies and procedures

Nice-to-have

  • Team effectiveness and positive environment
  • Continuous knowledge development
  • Brand champion internally and externally
  • Diverse workforce support

Key Requirements

  • 1+ years of relevant experience
  • High School diploma
  • Post-Secondary or Undergraduate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter