Phi - Senior Data Analyst- Customer Service

Prudential

Mumbai, India
Design comprehensive reporting framework
Leverage analytical tools
Conduct cohort analysis
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • Your typical week might include designing comprehensive reporting frameworks, leveraging analytical tools for insights, and conducting cohort analysis to identify characteristics that drive customer experience.
  • We are passionate about bringing truly consumer centric ideas and products into reality and thrive in environments that celebrate co-creation and collaboration.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • design comprehensive reporting framework
  • leverage analytical tools
  • conduct cohort analysis
  • transaction-level data evaluation
  • data modelling
  • business process improvement

Nice-to-have

  • truly consumer centric ideas
  • co-creation and collaboration
  • new age digital tools
  • advocate and early adopter of change
  • solving business problems by adopting offbeat path

Key Requirements

  • Bachelor's degree in IT, Computer science, or electronic engineering
  • 2-5 years of experience in BFSI industry
  • Experience with macro, advanced Excel, and database management
  • Experience with visualization tools (Tableau, PowerBI)
  • Certifications/work experience in Python, SQL, Machine learning, and GenAI

Work Rights

Not specified

Tailored Resume

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